BCA’s success can be attributed to the management team’s efforts to increase and diversify the bank’s assets while focusing on excellence in transactional banking and a strong risk management culture.

“Our highly diversified loan portfolio has enabled us to capitalize on of our significant low-cost funding advantage. In addition, today, we have become the dominant mortgage bank in the country,” explained Galbraith.

BCA has a track record as one of Indonesia’s most innovative banks through early adoption and application of technologies. It has given the company an edge when responding to customer needs. Located in- side popular shopping malls, myBCA provides one-stop, self-service digital banking, ranging from opening savings accounts to credit cards and housing or vehicle financing applications. Sakuku, an electronic wallet equivalent, enables cardless withdrawals and its Split Bill feature even allows friends to easily split restaurant bills.

BCA’s motto, “Always by Your Side,” reflects the importance the bank places on customer-centric services and long-term relationships. Over the years, BCA has nurtured its relationships with Japanese banks and investors.

“The Japanese industry has provided key support to Indonesian industries and infrastructure projects,” said Galbraith. “There is a wealth of opportunities here and Japanese corporates are very well-positioned to grow their businesses while contributing to the development of the Indonesian economy. BCA is looking forward to supporting their efforts as we continue our work with our Japanese friends.”

www.bca.co.id/en

In Indonesia, Ekasurya is the authorized distributor of Kimberly-Clark Professional, Loctite, Siemens and a number of Japanese brands, including Ichimura, DNP and Midori. The company also offers CleanEra, a microfabric cleaning product and Japanese- designed industrial face masks.

“Our policy is to remain true to our principals and offer the best products to the market,” said Candra.

By building a professional and competitive team, partnering with global industry leaders and delivering on-time solutions, Ekasurya has built a loyal Japanese customer base.

More than 80 percent of the company’s customers are Japanese companies in Indonesia, specifically in the automotive, electronics and food industries.

“Every brand we represent has technical experts to support our Japanese customers,” Candra shared. “The manner in which we conduct our business is based on well-recognized Japanese best practices. As we continue to focus on the growth of our business, manufacturing and ‘horeca’ (hotel-restaurant-cafe) will generate growth opportunities for us.”

www.ekasurya.co.id

Given Japan’s stringent requirements and the dominance of domestic Japanese pulp and paper producers in the market, this is quite a feat.

Sales of APP Group’s facial tissues and toilet paper products are also increasing.

“By producing high-quality products, ensuring on-time delivery and delivering price-competitive products which are tailored to the Japanese market, we have overcome the challenges and succeeded in Japan,” explains Tan Ui Sian, chairman of APP Japan.

In 2012, APP launched their Sustainability Roadmap – Vision 2020. As a comprehensive guide to achieve sustainability across its entire operation model, the roadmap addresses climate change, community empowerment and welfare, conservation and bio-diversity.

The following year, through their Forest Conservation Policy(FCP), the company completely eliminated all natural forest derived products from the supply-chain.

APP also established the Belantara Foundation to support forest restoration and protection and assist in the conservation of endangered species. The FCP improved Japanese consumer’s confidence in APP’s commitment to developing a sustainable forest-based industry.

Today, APP Japan is a member of the United Nations Environmental Program(UNEP) and is a regular participant of Japan’s largest eco-product exhibition ‘Ecopro’.

In its efforts to build environmental awareness, APP has engaged with academic institutions such as Yokohama National University, Tokyo University, Kyoto University, and Kyushu University to deliver tree-planting projects and run production-site tours.

Professor Akira Miyawaki, a prominent Japanese botanist and expert in plant ecology and forestry has visited APP’s sites and encouraged more Japanese volunteers to engage with APP’s work.

In 2016, APP Japan became the first member and currently the only Indonesian member of ‘Keidanren’, Japan’s highly-respected economic organization.

In line with this year’s sixtieth anniversary of diplomatic relations between Japan and Indonesia, H.E. Arifin Tasrif, Indonesia’s Ambassador to Japan initiated the establishment of the ‘Business Association of Indonesia in Japan’.

Tan, as the Association’s first Chairman, will be playing a prominent role in strengthening future economic relations between Indonesia and Japan.

www.asiapulpandpaper.com

Built on Indonesian family values, the company has grown from owning, operating and maintaining two cars to a fleet of close to 30,000. It has also diversified into property, trading and logistics — businesses Purnomo plans to grow through strategic partnerships.

“We are attuned to the Indonesian business environment and understand its regulations, challenges and opportunities,” said Purnomo.

“We are very strong in project management and human resources. Our focus is to forge strategic long-term partnerships with companies that have the expertise to grow our businesses and contribute to society.”

Over the years, Blue Bird has acquired a land bank with properties in strategic locations in major cities across Indonesia, including a beautiful beach-front hotel in Lombok. While much of the land is currently being used for taxi pooling and car maintenance, the company intends to add value to these assets by developing them.

Through its purchase of safe, efficient and durable vehicles, Blue Bird Group enjoys strong ties with Japanese automotive companies in Indonesia. The company has further strengthened its relations with Japanese businesses in Indonesia by delivering trade and logistics solutions.

Blue Bird Group aspires to form more partnerships such as its joint venture with Sumitomo Warehouse Co. Ltd. The joint venture covers freight forwarding services in Indonesia.

“We intend to significantly grow our company in the next few years. Particularly our properties and our cold chain logistics businesses, which we hope to scale up with the help of Japanese partners,” said Purnomo.

“For Indonesians and Japanese, trust is a vital quality when it comes to doing business and as we deepen our relationship with one another, we look forward to cementing the already strong ties between our two countries.”

www.bluebirdgroup.com

Committed to international standards of quality, environmental protection and industrial health and safety, KIIC is the first industrial park in Indonesia to obtain ISO 9001, ISO 14001 and ISO 18001 certifications.

The city’s infrastructure includes well-maintained roads, a priority power arrangement delivering a stable supply of electricity, engineer-approved control systems and 24-hour security surveillance.

Of the 160 tenants, 80 percent are Japanese companies, including Toyota Motor Manufacturing, Yamaha Indonesia Motor Manufacturing, Astra Daihatsu Motor and Sharp Semiconductor Indonesia.

“In the last five years, we have begun to see more investments from the consumer goods and food sectors,” said president director Hisashi Akita. Indeed, Procter & Gamble, Uni-Charm, Kao Corp. and Ajinomoto Co. are just some of the notable companies located in KIIC.

With a strong community led by KIIC’s management and a proactive tenant-led association, KIIC tenants transcend industrial links and collaborate regularly to improve productivity and contribute to society.

“There are many Japanese businesses and families already moving closer to our area,” said Akita.

“Ongoing infrastructure projects are improving connectivity and driving economic growth in the surrounding area,” said Akita.

Developments include Patim- bang Deep Sea Port, Jakarta-Cikampek Elevated Toll Road, West Java Kertajati International Airport and the Jakarta Bandung High Speed Railway.

Just 56 kilometers from the center of Jakarta, KIIC also boasts a golf course, sports center, extended stay hotel, shops, restaurants, banks, clinics, petrol stations and other facilities to support their customers’ businesses.

Already in its fourth phase of expansion since 1993, KIIC has developed an additional 160 hectares of land to meet the growing demand for industrial space. As more international businesses establish operations in and around the city, KIIC is looking to expand its footprint and continue to deliver solutions to international businesses.

www.kiic.co.id

explained Sanae Ueno, president director of PT Yakult Indonesia Persada. “Each bottle of Yakult has 6.5 billion Lactobacillus casei Shirota bacteria that help the body, so it is recommended that we drink it daily.

“Every day, our factories receive more than 200 visitors to learn more about Yakult. Not so many factories are open to visitors. While in our factories, you can see the entire process of production,” Ueno added.

The company began manufacturing in Indonesia to serve the domestic market in 1991, but only a few years later it faced challenging times during the Asian financial crisis. Yakult Honsha Co. Ltd. made a strategic move to pursue operations in Indonesia and bought out all the shares of its Indonesian arm to make it a wholly owned subsidiary.

Recovery took some time but the company experienced a turning point in 2007 when it began to focus on further developing the iconic “Yakult Lady” to communicate directly and educate consumers.

There are currently 8,440 “Yakult Ladies” delivering fresh Yakult to homes across Indonesia every day. They are the company’s backbone, outperforming sales generated from retailers in 2017 with a contribution of over 50 percent.

“Every noon across all our offices, the Yakult ladies meet for 45 minutes to talk about various issues like how to improve the market conditions or how to best respond to customer queries and address their concerns,” shared Antonius Nababan, the company’s marketing communication and commercial director.

Among all the Yakult branches around the world, PT Yakult Indonesia Persada has the highest sales by volume. Their coverage allows them to reach 200 million potential consumers, yet only 2.6 percent, or over 5 million, consume Yakult daily. Ueno is confident that the number of daily consumers will increase.

“If our growth continues at this rate, sometime in the future we will have to consider expanding again. But more than our own growth, it is the health of the Indonesian people that is more important to us,” said Ueno.

www.yakult.co.id

With a focus on international quality standards, innovation, on-time delivery and customer satisfaction, Busana retains its leading position and ability to compete on the global stage. The company’s most recently built factory, designed to be more energy efficient, is in line for a LEED certification from the U.S. Green Building Council.

Powered by the skilled hands of over 28,000 employees (90 percent of whom are women), the company has become a one-stop, integrated apparel manufacturer and provider for many brands, including PVH, Calvin Klein, Tommy Hilfiger, Eileen Fisher, J.Jill, Ann Taylor, Uniqlo, GU, Spyder, Lululemon, Ralph Lauren, Hugo Boss, Perry Ellis, DKNY and Wrangler.

“We aspire to be our customers’ preferred supplier and are constantly working in partnership with our clients to better understand their needs and produce new collections each season,” said Chairman and CEO M. Maniwanen.

Export markets include North America, Europe, Australia, South America, Japan and other Asian countries.

ICE has 10 exhibition halls of 5000 sqm per hall, 33 meeting rooms and one luxury convention hall.

Dedicated loading doors for easy access for event set up and dismantle.
ICE has an in house production kitchen with dedicated and experienced chefs that produces the best traditional and international cuisine.
Partnered by a five star F& B service that treat the guests with professionalism and five star service.
Dedicated bonded warehouse for accommodating varieties of trade fairs.
ICE has 5000 dedicated parking space, both basement and outdoor areas.
ICE has Santika Premiere Hotel just inside ICE complex, where it can be reach by 1 minute walk. ICE is also surrounded by more than 20 hotels and 8 shopping malls.
ICE is also 30 minutes away from Jakarta’s International airport and it is also connected by 2 toll roads and train stations.

Deutsche Messe has been operating in the region for decades and has been active in Indonesia through a representative office since 1987. Why did it decide a few years ago to build ICE?

As you might know that Indonesia Convention Exhibition is operated by Deutsche Messe on the day to day operations. The venue is actually build by PT Indonesia International Expo, a joint venture company of PT. Sinar Mas Land and PT. Kompas Gramedia.
Deutsche Messe decided to partner with PT. Indonesia International Expo to operate this large venue in order to have the best exhibition and convention center in Indonesia with international standards that only Deutsche Messe can deliver.

How would you describe the current M.I.C.E. landscape in Indonesia? Please share some opportunities and challenges while sharing why Jakarta is an ideal location M.I.C.E. activities in the region?

The MICE industry in Indonesia is still growing fast year by year. This can be seen by the high demand of new events that is coming here to ICE and also our competitors.
The economy growth is also another factor that has push businesses to hold MICE in many venues around Indonesia, especially big cities such as Jakarta, Surabaya and Medan.
The constant economy growth of 5% is the opportunity for the MICE industry to gain and gather all the growth in the economy and convert it to more MICE projects in the future.
As ICE is located in BSD City, which is the outskirts of Jakarta, it still allows for easy access from the high concentration of traffic of Jakarta’s central business district. BSD City which is a satellite city outside of Jakarta has many residential complex, universities, hospitals, and thriving malls, where this allows for events that are family oriented are attracted to held events at ICE.
Events such as GIIAS, Indo Pet Expo, Jakarta Kids Fair, Disney on ICE, PRI, and Big Bad Wolf are some of the examples of successful events that also targeting the family market.

What are some of the most successful events and activities in ICE and what markets or industries would you like to penetrate more?

ICE has many successful events, from the largest car show in South East Asia to Western music artist that holds an unforgettable night at one of our halls.
One of our events, GAIKINDO Indonesia International Auto Show(GIIAS) has done their event for the third time in 2017 at ICE. By covering all halls and convention area at ICE, GIIAS has become the biggest auto show in South East Asia by having more than 96.000 sqm of exhibition space and also attracting more than 500.000 visitors during the event.
In 2018 we are penetrating more to the overseas market as we want to have overseas events coming to our venue. Especially from the regional countries in particular, such as ASEAN markets and Also Japan, South Korea & amp; China.

What are your efforts and initiatives to make ICE the venue of choice not only for Indonesia but for the region?

We are promoting ICE not only in Indonesia but also in other markets. We want them to know that Indonesia has one of the biggest convention and exhibition center in the region. This allow for them to have a partner if they decide to enter the Indonesian market.
ICE has attend many overseas MICE events to introduce our venue, especially to the corporate and associations. Our active participation in UFI, ICCA, AIPC and other MICE events highlights our effort to make our brand known worldwide, not just in Indonesia.

ICE has numerous strategic partners. What are some notable partnerships to highlight?

ICE has many strategic partners as we want to put our venue as part of the industry that runs the wheel of the MICE industry in Indonesia.
These partners includes the local government with their contribution for government events, ASPERAPI as the local associations for MICE in Indonesia, and also international platforms such as UFI and ICCA as a partner for us to attract overseas events towards ICE.

Japan remains one of Indonesia’s top trading partners and there are over 1700 Japanese firms in Indonesia today, are there any events or initiatives targeting the Japanese community?

There used to be the Indonesia Japan Expo in order to further engage the close partnerships of Japanese Businesses in Indonesia and also introducing the Japanese culture to the Indonesia people.
We would like to see another just like this to be held at ICE, especially that the BSD City area and Jakarta as a whole has a high concentration of Japanese expatriates and companies.

What are some iconic events to look forward to in ICE for 2018-2019?

For 2018 and 2019, we still have large scale events such as GIIAS that accommodates all of our exhibition halls with more than 500.000 visitors. IndoBuildTech is also one of our biggest event that exhibits building and interior exhibition with more than 560 exhibitors from 18 countries.
ICE also has Pekan Raya Indonesia, which as a multi-product event that covers all of our halls and it has unique approach of blending multi-product exhibitions with food adventure and music entertainment. This year Pekan Raya Indonesia targets more than 500 exhibitors and 1 million visitors during the event.
We have many international events that is coming to ICE such as Sensation, the world’s leading dance event. We also have many music concerts such as Katy Perry, K-Pop Stars and many local musical events.
Other than that ICE has the biggest book sale event called Big Bad Wolf where it accommodates 4 of our exhibition halls with up to 600.000 visitors coming to the event.

What are your top priorities for growth of ICE and the M.I.C.E. industry in Indonesia over the next few years? Are there any expansion plans outside of Jakarta?

Our priorities is to follow the market trend on which industry is making great progress and we want to explore more from that particular industry and their options in hosting an event with us.

We also focus on the technological side of the way we market our venue, where the digitalization is important to accompany our growth in the future. Whether that is from social media or from our official website, we would like to see penetration more on the digital side of our marketing strategy.

We have no expansions outside of the BSD area but we are focusing now in our core product and looking for more effective ways of increasing our overall occupancy levels.

www.ice-indonesia.com

Yokogawa is one of the leading automation providers in the liquefied Natural Gas(LNG) industry. In Indonesia, Yokogawa’s business has grown since 2016 as a result of its involvement as an automation system supplier to the LNG industry.

Yokogawa Indonesia was chosen as a host for the Yokogawa Users Conference for Asia Pacific that was held in Bandung in February. The event brought together industrial experts from across the region to discuss solutions, introduce new innovations and share the best practices designed to enhance plant processes and operations.

In his opening speech, Takashi Nishijima, president and CEO of Yokogawa Electric Corp., announced the company’s new Synaptic Business Automation concept. Nishi jima reaffirmed the company’s commitment to developing the latest information technologies to help its customers transform and optimize their businesses.

“We treat our customers like partners and gain their trust by understanding their needs and training their people,” said Rei Asao, president director of PT Yokogawa Indonesia.

“When customers better understand our capability and advice on how we can support their needs, they’ll be able to create sustainable systems for better production,” said Ramli.

In 2015, Indonesia’s Ministry of Public Works and Housing signed a memorandum of understanding with Yokogawa Indonesia that focused on cooperation in human resource capabilities in the water supply sector. Centers of Excellence have been established in Bali and Kota Malang in conjunction with the memorandum to serve as exemplars of operationally efficient automated systems. The partnership is essential for achieving the Indonesian government’s target of delivering 100 percent safe water access by 2019.

“In our efforts to co-create a brighter future for Indonesia, we have collaborated with several universities and polytechnic schools,” explained Fatmadian Darman, director of corporate planning and administration at Yokogawa.

“We hold workshops to share practical industrial applications aimed at helping students further their studies.”

“In the coming years, we hope to win more public utility projects and diversify our portfolio to include more petrochemical and oleo-chemical business partners,” concluded Asao.

www.yokogawa.com/id

JTB has strengthened its business across Asia through the expansion of its office network, the launch of joint venture partnerships and through mergers and acquisitions. The Panorama JTB Tours merger benefited all parties.

JTB benefits from Panorama Group’s strong sales network (fifty three branches in twenty four cities across Indonesia) serving both leisure and corporate travels. Through the strength of JTB’s international network, Panorama JTB Tours expects to see strong business growth towards 2020.
JTB has become the largest travel agency in Asia and teaming-up with one of Indonesia’s leading travel agencies to achieve a common goal, the company aims to be a leading regional tourism company and the pride of Indonesia’s tourism industry. Similarities within both company’s corporate cultures also reinforces our desire to collaborate with Panorama Group.

“Our network and capabilities have increased significantly since partnering with Panorama Group”, says Izumi. “Our workforce increased from forty-five employees to nine hundred and from three retail shops to almost sixty today”.

The company’s network is continuing to expand through franchises across Indonesia. Panorama JTB Tours has three branded business lines: Retail and Leisure Management, Corporate Travel Management and Corporate Incentive Management under the brand name ‘Orange’. The last provides incentivized travel services for companies which offer travel rewards to their employees.

Panorama JTB Tours’ operates Panorama World, Turez.id, Go Holidays, Smart Holidays, wupi.id and Travelicious.co.id. In addition, Panorama JTB Tours has joint ventures with USA headquartered Carlson Wagonlit Travel and Singapore headquartered Chan Brothers Travel.

Previously, the company’s top two destinations for free independent travelers (FIT) and package tour clients were Europe, Korea and other growing destinations in demand. Today, Japan is the number one destination and last year, Indonesian traveler numbers to Japan also grew by thirty percent.

In line with the Indonesian government’s target to attract 20 million tourists by 2019, Panorama JTB Tours set its own growth target to 300 percent over the next five years with the support of digital technology and the additional distribution channels both offline and online.

Panorama JTB Tours is a staunch supporter of the sixtieth anniversary of diplomatic relations between Japan and Indonesia. Izumi says, “We facilitate exchanges of culture and look forward to contributing to this important anniversary between our two countries”.

One of Panorama JTB Tours added value services such as airline ticket-booking, hotel room reservations and holiday packages are easily accessible at www.panorama-jtb.com and the Panorama JTB Tours app can be downloaded on iOS and Android.

www.jtbcorp.jp/en