The company has ensured the Daikin brand leads the Taiwan residential and commercial air conditioner market by providing total solutions and a diverse product line in addition to marketing, industrial design and engineering services through its subsidiary companies.

“With approximately 1,000 dealers, our dealership network is very strong and we place great emphasis on providing a high level of customer service,” Soo said. “Our strong team of maintenance personnel are able to serve our clients all year round, delivering a timely and quality-driven service which is particularly important in the hot summer months.”

Japan’s Daikin Industries invested in Hotai Development in 2016 and today owns a 10% stake in the company.

“Through our joint venture, we fully expect to build on our successful relationship and strengthen the Hotai Development and Daikin partnership,” Soo concluded.

“The Daikin product range is outstanding and as we expand and grow our business in Taiwan, we are proud to be in a position to share our success with our dealers and customers as we approach our 60th anniversary in 2023.”

www.hotaidev.com.tw
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Mayekawa de Mexico staff party celebrating the 55th anniversary of the company.  |  © Mayekawa de Mexico

The CIVAC plant, which is currently manufacturing oil pumps and industrial compressors for the company, generated thousands of jobs and became the second-most important plant of the Mayekawa Group worldwide.

Managing such a huge production plant was no easy feat, which is why the company adopted the ways of its Japanese headquarters to conduct a smoother process for its operations.

“I am a firm believer of the hō – ren – sō (Japanese business mantra) rule at the office,” shared Masataka Ogura, general director of Mayekawa de Mexico. “We have achieved a very open and productive workplace. Thanks to good communication and effective management, we were able to merge the Japanese way of doing business with Mexican practices.”

As the company continues to grow in Mexico, Mayekawa hopes to further strengthen its relationship with the country in the coming years.

“Our 55th anniversary this year gave us the opportunity to celebrate our relationship with Mexico” said Ogura. “Being able to share this moment with everyone at the office together with their families was a very special moment.”

As of the moment, Mayekawa is planning on opening new subsidiaries in Central America to add to its 11 other companies across the region.

Ogura points out that focusing on the satisfaction of their customers is the reason behind the success of the company.

“Our philosophy is very customer centric, listening to the feedback from our clients helps us improve ourselves,” Ogura said. “We are always thinking of ways on how we could support our clients in order to provide them with better service.”

www.mayekawa.com.mx

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In addition to meeting the growing demand in Thailand for Daikin products and solutions, Daikin Industries Thailand Ltd. exports over 90 percent of its products manufactured in Thailand to more than 50 countries worldwide.

“We are seeing continued demand for Daikin solutions in Thailand and other key international markets,” said Omori.

“In Thailand, air conditioning units used to be a luxury, however today they are seen as a commodity item in cities across the country,” he said. “In terms of looking after our environment, Daikin is passionate about raising awareness of environmental issues and we constantly take steps to reduce our impact on the environment. Today more than 90 percent of Daikin products are classed as environmentally friendly.”

Daikin Industries Thailand employs over 5,000 people and the company’s research and development center is focused on delivering innovation-driven solutions and new technologies.

In terms of sales turnover, Daikin is leading the market in Thailand and Omori is confident that the company will continue to grow in line with the dynamic Thai market.

“We are committed to our people, products and services,” Omori said. “The standards we set in terms of our products and services reflect the importance we place on delivering quality training to our highly valued employees. We look forward to delivering new solutions to our customers and sharing our passion for innovation with the world.”

www.daikinthai.com

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“Since we opened the Research and Development Center our engineering team has doubled in size and is committed to developing unique environmentally friendly products,” said Takashi Harada, Fujitsu General (Euro) managing director.

In Europe, Fujitsu General’s J-IIIL unit is proving popular for both residential and commercial use. The unit is equipped with many environmentally friendly technologies. The easy-to-install unit has high-energy efficiency levels, and its small size and reduced sound output makes the J-IIIL unit suitable for Europe’s densely populated urban areas.

“Each country has different environmental requirements,” said Harada. “Our challenge is to understand these differences in order to better serve our clients and maximize the efficiency of our products to reduce environmental impact.”

“We have built strong relationships with our distributors and each one has a deep understanding of the country in which they operate,” said Harada.

“As we build on our successes, we believe our new showroom and training center in Duesseldorf will enable us to better serve our distributors, partners and clients.”

www.fujitsu-general.com

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In 1998 Fujitsu General (Middle East) established its regional headquarters in Dubai to better serve clients, partners and distributors in the UAE, Middle East and Africa.

“The harsh weather conditions in the UAE make it one of the most challenging markets for air conditioning manufacturers. When we first entered the market, our units were more powerful and reliable than our competitors and we became one of the few brands with products that were successfully able to combat the extreme heat and humidity,” said Junji Yanagimoto, chairman of Fujitsu General (Middle East).

“Sheikh Zayed bin Sultan Al Nahyan’s vision for the UAE, which has been successfully implemented by his successors, has allowed foreign companies to benefit from the country’s safe society and business- friendly environment. Therefore, the decision to establish the company’s regional headquarters in the UAE 20 years ago was an easy one,” said Yanagimoto.

With the UAE as a central hub for their regional expansion, Yanagimoto intends to grow the company’s market share in other countries across the region.

“We see a great deal of potential in neighboring developing countries and we believe we can be successful in these markets,” said Yanagimoto.

“The most important challenge is to build brand awareness of Fujitsu General, as these markets are less mature than that of the UAE. Customers across the region will benefit greatly from Fujitsu General’s innovative, reliable and energy- efficient units.”

www.fujitsu-general.com/g-mea

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In the late 1970s, the Singaporean government implemented policies to reduce energy consumption in large-scale public housing projects. In response, Daikin Singapore pioneered and introduced the first multi-split, energy efficient residential air conditioning units for Singaporean homeowners.

The mid-1980s saw a global energy crisis. As Singaporean companies announced cost-cutting measures, Daikin Singapore introduced the country’s first variable refrigerant volume (VRV) system.

This highly effective and energy-saving air conditioning technology was designed for commercial buildings and delivered cost-saving solutions to Singapore’s business community.

Daikin Singapore gained recognition in the commercial air conditioning market during this period and the company holds a significant market share in this segment today.

Singapore’s National Environment Agency introduced mandatory energy labeling scheme for products in the mid-1990s to help consumers compare energy efficiency and make more informed purchasing decisions. The 5-ticks rating, which now represents the highest efficiency ratings for air conditioners, was popularized by Daikin Singapore via its Smile series.

The introduction of the company’s environmentally friendlier R-32 Multi-Split system air conditioner delivers 70 percent less ‘Global Warming Potential.’ The unit was first launched in Singapore and exemplifies Daikin Singapore’s commitment to delivering innovative solutions for a sustainable community.

“Through the company’s pioneering approach to local markets, Daikin is proud to deliver tailored solutions to all our customers,” said Liu.

“In Singapore, this strategy has enabled us to stay one step ahead of the competition and remain a valued contributor to Singaporean society.”

Together supporting you

Daikin Singapore’s market-leading position is due, in part, to the company’s ability to listen to clients and focus on customer needs.

“We ensure residential, large corporates, small-to-medium-size enterprises and public sector customers always receive the best sales and after-sales care,” said Liu.

“We are dedicated to delivering excellence in all aspects of our business; we always put the client first and, as we say to customers, we are ‘everywhere with you’ and ‘we are first, because we put you first.”

To provide more accessibility to Daikin Singapore’s products and services, the company opened five “Proshops” island-wide. The one-stop-shops cater to all Daikin customers’ needs through in-store specialists and interactive touch screen monitors designed to help customers decide on the most suitable air conditioning product.

With the largest in-house service team in Singapore, Daikin Singapore’s highly trained technicians are focused on delivering world-class customer service.

Together making a difference

“As a part of our corporate philosophy, we have always believed in progressing together with society and extending our support to those in need. As we mark our 50th golden jubilee year, we look forward to celebrating the occasion with greater volunteering efforts than before, rallying our colleagues in giving to the less privileged. Such community involvement provides opportunities for us to come ‘together as 1,’ to assist residents in elderly care homes and bring joy to the less fortunate families and children across Singapore,” said Daikin Singapore’s Promotion and Communication Executive Angeline Poh.

Achieving together

Introducing innovative products designed to improve the lives of Singaporeans and protect the environment will ensure Daikin Singapore continues to achieve success there.

“With the ‘internet of things’ and the development of smart homes, we offer integrated systems to perfect our cooling solutions, taking air conditioning beyond its previous limitations,” said Liu.

“Our D’SmartHome enables cross-brand connectivity and we intend to introduce super energy-efficient products. These incorporate monitoring and analytical technology to further minimize energy loss.”

“Looking toward the next 50 years, we want to repay the trust and faith our customers have placed in our products. We’re expanding our regional network and leading more innovative initiatives across the region. As we grow into an excellence hub in Singapore, we will go into the next phase of our exciting journey together with you because, ‘together we are 1.’”

www.daikin.com.sg
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Daikin is one of the market leaders in Hungary for heat pump technology, which allows heating and cooling in one device. Since 2015, the residential market segment in Hungary has grown dramatically and Daikin’s business in Hungary has grown accordingly.

The company offers complete heating, ventilation and air-conditioning solutions for individual customers and businesses across Hungary.

Customers include large retail groups, residential property owners, hotels and restaurants and key players within the automotive industry such as Daimler AG, Audi AG, Suzuki Motor Corp. and General Motors Co.

“The investments we have made to educate our people are now bearing fruit,” said Zuggó. “Hungarians are adapting to new technologies and better understand that they can save money and contribute to environmental protection through the use of our range of Daikin products.”

The company also cooperates with universities and technical schools to educate future engineers regarding Daikin’s innovative technologies.

“As a company, it is vital that we never compromise on quality,” said Zuggó. “The services we provide are undertaken by our highly skilled employees and through our efforts to train the right people; we are, today, in a position to deliver the highest standard of service to our customers across Hungary.”

www.daikin.hu